Description
category | Straight Razor | Blade size | 78x145x140mm |
Material | Sanhe Steel | weight | 60g |
Product Details
Returns & Refund Policy
Returns
At 1203pan.com, we prioritize your satisfaction and strive to ensure a seamless shopping experience. Our 30-day return policy from the date of purchase supports this commitment. Should 30 days have passed since your purchase, we regret that we cannot offer a refund or exchange.
Eligibility for Returns and Exchanges
We stand by the quality of our products and services. You are eligible for a refund or exchange under the following conditions, with all associated costs borne by us:
Transit Damages: We ensure easy resolution for transit damages. Check for damage upon receiving; if found, do not sign. We'll facilitate a free return or exchange. If already signed, returns are accepted, but shipping costs apply.
Incorrect Shipments: In the event that you receive the wrong item, we will rectify the error by sending the correct product without any additional charges.
Product Quality Issues: We uphold the highest standards for our products. If you encounter issues such as leaking, external damage, or if the item is not in new condition, we will provide a suitable solution, covering all related expenses.
Return Process
To initiate a return, please take the following steps:
Contact our customer support at
within 3 days of receiving your order. Include details such as Order #, Full Name, Address, Phone Number, and a comprehensive reason for the return.
Following approval, we will provide you with detailed instructions for returning the product, ensuring a smooth and hassle-free process.
Conditions
Returns or refunds for reasons not specified above will not be accepted. Products and their packaging must be returned in their original, undamaged condition.
Refunds
Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly within 15 working days and credited back to your original payment method.
Shipping Costs
We will cover all shipping costs for returns due to transit damage, incorrect shipments, or product quality issues. Initial shipping costs are non-refundable for any other return reasons.
Policy Integrity
If the product is found to be faulty, we will offer a replacement, exchange, or refund, reaffirming our dedication to quality and customer satisfaction.
Promotional Terms
For returns related to promotional items, all components of the promotion must be returned. If a promotional item is not returned, its value will be deducted from the refund amount. We will assume the shipping costs for returning defective promotional items.
Customer Assurance
Our policies are crafted to provide a secure and reliable shopping experience. If you have any questions or require further information, please contact us through our "Contact Us" page. We are here to support you every step of the way.
About us
1203P
1203Pan.com is dedicated to offering affordable, high-quality shaving and grooming solutions. Our range includes both electric and manual razors, as well as women's hair removal devices, all priced between $20-$30. Our vision is to provide accessible grooming products that enhance daily routines without compromising on quality or performance. The 1203P logo symbolizes our commitment to simplicity, efficiency, and customer satisfaction in the personal care sector.
Our Mission
Our mission is to democratize personal grooming by providing innovative, high-quality shaving solutions at accessible prices. We believe everyone deserves the confidence that comes with great grooming, without financial barriers.
Community Engagement and Brand Philosophy
At 1203Pan.com, our focus goes beyond products; we're building a community where everyone can share tips, experiences, and innovations in grooming. Our blog and social media platforms are spaces for engagement and learning, where we celebrate diversity in beauty and grooming practices. We're not just selling products; we're fostering a movement towards mindful grooming, where choice and quality meet affordability and sustainability.